Last week, the Building Bridges blog post described the community focus on and impact of HMIS data quality in Charlotte-Mecklenburg. As part of the work to improve local housing and homelessness data quality, Community Support Services created the HMIS Data Quality page on the Housing & Homelessness Dashboard. This post is dedicated to the new HMIS Data Quality page launched today, Friday August 2nd. The page covers date quality as well as completeness for the Charlotte-Mecklenburg Continuum of Care (CoC). In addition, the post shares how this data can be employed and some potential impacts for Charlotte-Mecklenburg.

Community Support Services partners with homeless service agencies in Charlotte-Mecklenburg to enter, collect, analyze and report data on housing and homelessness in the community. This June blog post describes the release of a new Housing Data Snapshot page, which provides regular reporting on three critical data points: the One Number, “By-Name” List Movement, and Coordinated Entry. Starting with this blog post, as new data is added to the Housing Data Snapshot, we will highlight changes and provide in-depth analysis to describe what these changes mean for Charlotte-Mecklenburg.

Mecklenburg County recently allocated $1M to Community Support Services to replicate the MeckFUSE model in a new program with up to 50 families participating.   Called Keeping Families Together (KFT), this program is a model of permanent supportive housing.  Designed in partnership with Corporation for Supportive Housing, KFT is specifically for a subset of child welfare-involved families who typically present with an array of co-occurring challenges.   To date, KFT has proven to be a promising practice in improving child wellbeing and decreasing child welfare involvement among the most vulnerable families. This blog post provides an overview of the program and its potential impact in Mecklenburg County.

In 2014, Mecklenburg County Community Support Services stepped up to fill a gap in the community by investing in two positions dedicated to housing and homelessness data. These positions are collectively focused on ensuring that we collect quality, useful and timely data and that we are connecting data to the community so that it can be used to inform funding, programs and policy. This post is the first in a series that takes a deep dive into data quality: specifically, looking at data in the Homeless Management Information System (HMIS) database. Data quality, which includes examining completeness and consistency, rarely takes center stage but it is essential to understanding the scope and nature of problems and identifying solutions.

To effectively end and prevent homelessness requires a system-wide, coordinated community response.   Resources must be aligned under a shared strategic vision. The Building Bridges Blog post in October 2018 described some of the conditions necessary to facilitate an optimal community system: “In order to shift toward a new way of operating, it is important to reframe how we view the system, how we fund programs, and how we match resources to need across the full spectrum of housing needs.” This blog post will discuss in further detail the first component: how we view the system.

In January 2019, the U.S. Department of Housing & Urban Development (HUD) released a Continuum of Care (CoC) Racial Equity Analysis Tool to help communities across the United States understand who is accessing local CoC systems and what outcomes are being achieved. Mecklenburg County Community Support Services, in partnership with UNC Charlotte Urban Institute, adapted the tool for use by the Mecklenburg CoC.  The tool was released today, Thursday, June 20th, via this link on the Housing & Homelessness Dashboard. This blog post provides an overview of the new tool and how our community can use it to promote equity and inclusion in the provision of housing and homelessness services.

The Charlotte Mecklenburg Emergency Shelter System: Assessment of Capacity and Utilization Report released in April 2019 recommends solutions to optimize the emergency shelter system. One of the suggested solutions is to employ diversion resources across the homeless services system. Diversion is a cost-effective way to serve the immediate needs of homeless individuals and families, maximizing emergency shelter capacity and targeting shelter beds and resources to individuals and families who need it the most. Diversion, when it’s implemented effectively, helps households seeking shelter to find a safe alternative.  Diversion assistance includes transportation to stay with a family member as well as financial assistance to find other temporary housing solutions. Like other housing interventions, diversion with youth must be tailored to meet the needs of youth experiencing homelessness. This blog post explains the challenges that are unique to serving homeless youth and the steps our community can take to address those challenges.

Community Support Services partners with homeless service agencies in Charlotte-Mecklenburg to enter, collect, analyze and report data on housing and homelessness in the community. This includes regular, in-depth review of by-name lists in order to ensure that we understand the need and follow up with each person who has engaged the homeless and housing system. This blog post highlights the release of a new Housing Data Snapshot page, which provides regular reporting on three critical data points: One Number, By-Name List Movement and Coordinated Entry.

Last week’s Building Bridges blog post provided information about the numbers used to describe homelessness in Charlotte-Mecklenburg, including the Point-in-Time Count.The 2019 Point-in-Time Count numbers will be released in late summer as part of the 2019 State of Housing Instability & Homelessness Report. This week’s blog post will cover the Point-in-Time Count in more detail, including why the numbers are reported with other data on housing and homelessness.

Courtney Morton

Housing & Homelessness Research Coordinator
Mecklenburg County Community Support Services
Mary Ann Priester

HMIS Administrator
Mecklenburg County Community Support Services. As with all Continuums of Care (CoC) across the country, Charlotte-Mecklenburg recently submitted our 2019 Point-in-Time Count and Housing Inventory Count data to the U.S. Department of Housing & Urban Development (HUD). HUD reviews all CoC submissions and, once the data is finalized, reports it to the U.S. Congress through publication of the Annual Homelessness Assessment Report (AHAR). Charlotte-Mecklenburg combines the HUD-mandated Point-in-Time Count data with other housing and homelessness information in a locally-generated annual report. The State of Housing Instability and Homelessness, released in the summer, shares the metrics which have been identified by stakeholders in Charlotte-Mecklenburg as most relevant to the work to end and prevent homelessness.

This blog post will cover some of the key numbers that are used to describe homelessness, what the numbers mean, and why they matter. In addition, this post will introduce a new number that will be included in this year’s report.