Mecklenburg County Community Support Services and the City of Charlotte’s Housing & Neighborhood Services Department manage the work of Everybody Counts Charlotte: 2019 Point-in-Time Count.

The Point-in-Time Count is an unduplicated one-night estimate of sheltered and unsheltered homeless populations. It provides the number and characteristics of people who are homeless on the night of the count. Sheltered means that a person was in emergency shelter or transitional housing on the night of the count. Unsheltered means that a person was on the street or in some other place unfit for human habitation on the night of the count. Click here for frequently asked questions about the 2019 Point-in-Time Count.

In 2019, Housing Counts: Although the Point-in-Time Count focuses on counting the number of people experiencing homelessness, we will use this opportunity to collect and report on housing instability and other housing related information through the housing inventory count process – when we collect information on the housing capacity of our system on the night of the Point-in-Time Count. This new addition will help inform local decision-making related to efforts aimed at addressing access and sustainability of housing interventions.

We will also continue to build off the successes from the 2018 changes listed below:

Everybody Counts: Every person – unsheltered, in shelters and in transitional housing – will be surveyed so that we can get a richer, fuller picture to inform solutions. This means that we will start the work to complete surveys before the night of January 30.

Technology Counts: We are using an electronic app to capture information, streamlining the process for everyone and improving data accuracy for better results.

In addition to volunteers who help complete surveys, over 70 housing and homeless service programs provide important information to help the community understand progress in the work to end and prevent homelessness. Staff enter data on the number of people and beds in emergency shelter, transitional housing and permanent housing beds. This information sheds light on gaps in service utilization and the impact of community investment in permanent housing.

The Point-in-Time Count would not be possible without providers and staff who complete the work before, during and after the night of the January 30. Below is a list of all of the providers who participate. Click on each provider for contact information and to say thanks.