After the North Carolina Stay at Home Order was issued nearly one year ago, the NC 2-1-1 system was flooded with calls by households seeking housing and financial assistance. 2-1-1 is the number that those facing a housing crisis in the state call to be connected to resources. In addition to an overall increase in callers, there also seemed to be a “new” at-risk population emerging from the shadows: individuals and families who had been paying either day to day or week to week to live in hotels or motels. While this form of homelessness pre-dates the pandemic, it has been considered “hidden” and there are little to no federal, state and/or local resources dedicated to addressing it. Faced with a sudden loss of income from COVID-19-related closures, these households were now on the edge of an entirely different type of homelessness: emergency shelter and/or unsheltered locations like parks, streets, cars and tents. In addition, as the novel coronavirus started to spread locally, the tidal wave of households newly in need of shelter also posed a potential public health crisis. This week’s blog provides an overview of the work to address this segment of the homeless population during the pandemic, and what this work can mean for Charlotte-Mecklenburg.