Effective, March 19, 2020, Charlotte-Mecklenburg Coordinated Entry will shift all in-person assessments to phone-based assessments. NC 2-1-1 remains the point-of-entry for all Mecklenburg County residents who are facing a housing crisis. NC 2-1-1 staff will direct all households who are literally homeless and/or actively in need of an emergency shelter bed to a Coordinated Entry hotline number. Coordinated Entry staff (currently Megan only at this point; we will assess daily whether this needs to be expanded to additional staff) will answer the hotline, providing phone-based assessments during normal business hours (Monday – Friday; 8am – 5pm). In addition, information will be updated on the Coordinated Entry hotline voicemail.

• Emergency shelters and transitional housing facilities are in need of face masks. Click here for instructions on how to sew face masks. Information to send face masks is provided below:

  • The Salvation Army Center of Hope: Drop off at 534 Spratt Street

  • Urban Ministry Center | Men’s Shelter of Charlotte: Drop off at Tryon Street Campus | 1210 N. Tryon Street or College Street Campus at 945 N. College Street

  • Hope Haven: Drop off at 3815 N. Tryon St

• Mecklenburg County Information & Updates on COVID-19
• City of Charlotte Information & Updates on COVID-19
• Charlotte-Mecklenburg Schools Information & Updates on COVID-19
• CharMeck Responds Coalition
• Charlotte-Mecklenburg COVID-19 Response Fund
• Goodwill Virtual Training, Classes & Workshops
• Building Bridges Blog Series on Long-term Interventions in response to COVID-19

Atrium Health Mobile Coronavirus Testing Center

• Link to Mobile Testing Sites for Week of June 8, 2020 (Link to information in Spanish)

• Promise Resource Network (April 27 – May 10)