While we celebrate what changes have been made to operate more like one system, designed to help people overcome homelessness, there is still work to be done. Below are two ways we can continue the work we have started and serve the needs of those in our community.
Mining our Data: Despite the vast amount of data that is gathered from Coordinated Entry, we have only scratched the surface of learning from the data we have. What gaps do we see on the front-end of our system? Do people connect with the services to which they are referred? Can we predict who will quickly “self-resolve” homelessness or who will become chronically homeless? It is vital we remain curious about our issues and continue to use data to learn.
Listening to the Data to Create More Resources: What Coordinated Entry staff feel each day serving on front line is that there are simply not enough housing resources. We have the data to back up the lack of housing resources. It is critical that we use our data to aggressively grow resources to meet the needs of our community and rise to meet the housing needs of individuals who participate in Coordinated Entry in their moment of crisis.
This post is authored by Liz Clasen-Kelly who serves on the Coordinated Entry Oversight Committee in Charlotte-Mecklenburg.
The committee includes Rebecca Pfeiffer (City of Charlotte), Courtney Morton (Mecklenburg County), Pam Jefsen (Supportive Housing Communities), Trish Hobson (The Relatives), Adelaide Belk (United Way of Central Carolinas) and Harold Rice (Community Link).