CRISIS RESPONSE INFORMATION
This page contains information and resources for providers and communities to develop and implement crisis response measures to prevent the spread of the novel coronavirus among the population experiencing housing instability and homelessness. Individuals and families in need of immediate housing assistance in Charlotte-Mecklenburg should call 2-1-1.
Click here go back to the main page of the Charlotte-Mecklenburg Hub for Housing Info related to COVID-19.
Cleaning and Disinfection for Community Facilities
- Link to resource provided by Centers for Disease Control & Prevention (CDC)
Coordinated Entry
Communication
- Coronavirus (COVID-19) Information for Homeless Shelters and Homeless Service Providers (Source: National Healthcare for the Homeless Council)
Prevention
- Homeless System Response: Prevention to Promote Equity (Source: HUD)
- Summary and Analysis of Federal CARES Act Eviction Moratorium (Source: National Housing Law Project | March 28, 2020)
- Enforcing Eviction Moratoria: Guidance for Advocates (Source: National Housing Law Project | April 3, 2020)
- CARES Act Eviction Moratorium (Congressional Research Service | April 7, 2020)
- Multifamily Properties Subject to Federal Eviction Moratoriums (Source: National Low Income Housing Coalition | April 17, 2020)
- COVID-19 Housing Policy Scorecard (Source: The Eviction Lab | April 20, 2020)
- Advocates Create Materials for Residents about CARES Act Eviction Moratoriums (Source: National Low Income Housing Coalition | April 27, 2020)
HMIS
- COVID-19: Homeless System Response:HMIS Budget and Staffing (Source: HUD | August 28, 2020)
Hotels & Alternate Sites
- Non-Congregate Sheltering – Recommendations for Requests for Assistance (Source: HUD | June 23, 2020)
- FEMA Emergency Non-Congregate Sheltering during the COVID-19 Public Health Emergency (Interim)
- Interim Coronavirus Disease 2019 (COVID-19) Guidance for Hotels Providing Isolation and Quarantine Housing (Source: North Carolina Department of Health & Human Services | April 1, 2020)
- Guidelines for establishing hotel/motels as isolation, quarantine, respite or emergency shelters (Source: Coalition on Homelessness & Housing in Ohio | April 6, 2020)
- Infection Prevention and Control Considerations for Alternate Care Sites (Source: Centers for Disease Prevention & Control | April 6, 2020)
- Personal protective equipment and staff safety in isolation and quarantine settings (Source: Built for Zero | Community Solutions | April 21, 2020)
- Hotel – Hospital COVID-19 Response Playbook (Source: American Hotel & Lodging Association | April 2020)
- Guidance on Leasing of Hotels by Governmental Entities for use as Temporary Shelters for Quarantining of Homeless Persons during the COVID-19 Pandemic (Source: Built for Zero | Community Solutions and the National Law Center on Homelessness & Poverty | April 2020
- Coronavirus (COVID-19) Pandemic: Non-Congregate Sheltering (Source: FEMA | March 31, 2020)
- Operation Comfort: Alameda County Emergency Hotel Shelter Handbook (Source: Alameda County | April 2020)
Infectious Disease Toolkit
- Infectious Disease Toolkit for Continuums of Care: Preventing & Managing the Spread of Infectious Disease for People Experiencing Homelessness (Source: HUD)
- Infectious Disease Toolkit for Continuums of Care: Preventing & Managing the Spread of Infectious Disease within Encampments (Source: HUD)
- Infectious Disease Toolkit for Continuums of Care: Preventing & Managing the Spread of Infectious Disease Within Shelters (Source: HUD)
- How to Use Personal Protective Equipment: A Quick Reference Guide for Frontline Clinical Providers (Source: National Health Care for the Homeless Council)
Landlord Engagement
- COVID-19 Homeless System Response: Landlord Engagement (Source: HUD)
Meal Delivery & Nutrition
- FEMA/HHS Community Mitigation Task ForceSustaining Nutritional Needs for At-Risk Individuals (Source: FEMA & U.S. Department of Health & Human Services)
- Information on Federal Programs to Sustain Nutrition for At-risk Individuals (Source: U.S. Department of Health & Human Services)
Re-opening Guidance for Homelessness Assistance Providers
Screening & Assessment Tools
- Screening Clients at Entry to Homeless Shelters (Source: Centers for Disease Control and Prevention | March 31, 2020)
- COVID-19 | High Risk Assessment and Documentation Guidelines (Source: Fairfax-Falls Church Community Partnership)
Shelter Operations
- Washington, D.C. Emergency Shelter (HUD) This resource features the lessons learned from shifts in emergency shelter operations in Washington, D.C.
- FEMA Emergency Non-Congregate Sheltering during the COVID-19 Public Health Emergency (Interim)
- Interim Coronavirus Disease 2019 (COVID-19) Guidance for Homeless Shelters and Service Providers (North Carolina Department of Health & Human Services | April 1, 2020)
- How to Use Personal Protective Equipment: A Quick Reference Guide for Frontline Clinical Providers (Source: National Health Care for the Homeless Council)
- Personal protective equipment and staff safety in isolation and quarantine settings (Source: Built for Zero | Community Solutions | April 21, 2020)
Schools & Student Homelessness
Testing
- Mecklenburg County Testing Sites – South area
- Mecklenburg County Testing Sites – South area (Spanish flyer)
- Mecklenburg County Testing Sites – North area
- Mecklenburg County Test Sites – North area (Spanish Flyer)
- Comprehensive Testing & Services For People Experiencing Homelessness (Source: National Healthcare for the Homeless Council | April 2020)
Transportation
- Safe Transportation to and from Quarantine and Isolation Spaces (Built for Zero | Community Solutions | April 14, 2020)
Unsheltered Homelessness
GUIDANCE & RECOMMENDATIONS
- Protecting Health and Well-being of People in Encampments During an Infectious Disease Outbreak (Source: U.S. Department of Housing & Urban Development)
- How to Use Personal Protective Equipment: A Quick Reference Guide for Frontline Clinical Providers (Source: National Health Care for the Homeless Council)
OTHER COMMUNITY EXAMPLES
- Street Outreach tools, protocol and resources from Alameda County, California (Source: Alameda County Healthcare for the Homeless)
This hub is developed and maintained by Mecklenburg County Community Support Services. To share additional information or resources on the hub, please email [email protected].